
Our expert craftspeople will recreate the necklace you’re seeking, based on a sketch, photo or reference. From imagination to reality in as little as 14 days. If you can dream it, we’ll create it.
THE JOURNEY

Step one
Upload your inspiration
On the Truly Custom portal

Step two
Get 3D renders of your design within 48 hrs
Preview and approve the design

Step three
Get your Truly Custom piece in as little as 14 days*
Love it, Wear it, Flaunt it!
As little as 14 days. Once you submit your design, allow 2-4 days to receive a link to your jewelry. Then, once you place your order, most items ship within 10 to 12 days. More complex designs or designs with specialty stones, including fancy color diamonds, may take a bit more time. Check the Estimated Ship Date on your link when you receive it. We do our best to estimate your expected shipping date. All items will ship via FedEx 2Day at no additional charge. You may choose FedEx Priority Overnight for an additional charge at checkout. Please note, electing FedEx Priority Overnight does not expedite the lead time it takes to create the jewelry.
Unfortunately, no. Truly Custom orders cannot be expedited as we handicraft each piece, and when the order is ready, it ships. Grown Brilliance’s 14 day timeline is one of the fastest in the industry for custom designed jewelry. Rest assured that our design and production teams work diligently to process your design orders as quickly as possible. We suggest ordering 2-4 weeks in advance of any special dates. When you place your order, you may select FedEx Priority Overnight® for an additional charge at check out. Please note, electing FedEx Priority Overnight® does not expedite the lead time it takes to create and ship the jewelry.
Yes, but please note that we cannot copy a direct design from another jeweler or infringe on a trademarked design. However, we will work to create a piece that is as close as possible to your original reference item without infringing on any trademarks.
We can make a custom design, or your jewelry inspired by another piece. However, we cannot replicate a design from another jeweler to produce an exact match. Our designers will create a piece as close as possible to the original reference item without infringing on any trademarks.
Alongside lab grown diamonds, we are currently only including created sapphire, created ruby, and created emeralds in the designs. Additionally, we do not create Truly Custom orders in Sterling Silver, and we will not include other retailer or designer logos to avoid infringing on any trademarks.
A Truly Custom design must be structurally sound to stand up to normal wear, and to properly secure the diamond. Our designers will work to create a final design that meets both your design request and these criteria. Please note, we may not be able to create your piece due to price, availability of materials, or inability to maintain the integrity of the piece.
Yes, you can! Should you need any modifications to your design, please schedule an appointment with the Truly Custom team so we can clarify your design changes. When we send you your original design, we will include a link to book an appointment with one of our experts. Once clarified with the expert, we will consult the design team on your behalf, and a new design image will be produced within 2 business days for your review.
You may cancel your Truly Custom order within two (2) business days of your purchase for a full refund, with the exception of any pre-paid deposits, which will be refunded as a credit to your account. After two (2) business days, should you cancel your order, we will refund your purchase as a store credit, including any pre-paid deposits. Store credits will never expire and can be used toward any future purchase or purchases at Grown Brilliance.
Yes, you can request the customization of rings, bracelets and earrings. Please note, we may not be able to create your piece due to price, availability of materials, or inability to maintain the integrity of the piece. If you wish to inquire about customizing a different type of jewelry, we suggest first booking an appointment with one of our Truly Custom experts here.
You may return your Truly Custom order for store credit only within 30 days of purchase. Upon receipt of your return, we will refund your total purchase amount, including tax, to your Grown Brilliance account. This store credit will never expire and you may use it on any future purchase or purchases. Note that you will still be responsible for your original purchase on your original payment method. Should you choose for the store credit be used for a new custom piece through Truly Custom, this is considered a re-design and is eligible one time only. Once going through the re-design process and placing the new order using store credit, the re-designed piece is final sale. The Lifetime Manufacturing Warranty and free Repair process is still applicable and can be utilized at any time. Our Lifetime Manufacturing Warranty applies to all Truly Custom purchases. Please review the full policy here.
Please contact [email protected] to speak with a Jewelry Specialist to begin your re-design.
No. We don’t include any additional charges to create your Truly Custom design. Unlike other retailers, we do not charge extra for the design process including artist sketches (if required), computerized CAD designs, or photo and video rendering. We apply the same GB 365 pricing methodology to our Truly Custom designs that we do for all jewelry that we sell at Grown Brilliance. We offer our best price every day, 365 days a year. Rest assured, there are no additional or hidden fees in the Truly Custom pricing.
No, a wax model is not required to be able to create the piece. We can design and present to you a video and multiple angle views of your design without a wax model. Once you make your purchase, we immediately begin creating your piece.
The price of your Truly Custom design depends on a few factors, including the total diamond carat weight, the amount and type of metal used in the setting, and the labor costs. For necklaces, we present the diamond prices up front by carat weight. Then, when we present your design to you, we will show you the setting price, the center diamond price, and the total price. There are no additional charges for using our Truly Custom design service.
At Grown Brilliance, we have a global supply chain. Most of our settings and diamonds are created overseas by our trusted suppliers and then shipped into our fulfillment center in the United States. Center stones are set in the United States, where every element of the Truly Custom order goes through a final quality inspection prior to shipping.
To measure your neck for a necklace, use a flexible tape measure or a piece of string to measure the circumference of your neck and then compare it to a necklace size chart. The length of your necklace is a personal preference and should reflect the style you are looking for.
The chain length for you necklace depends on the style you are looking to convey. There is no one right length for your necklace, but measure where it is you want the chain to fall on your chest and size the chain accordingly.
You may wear the design proudly as a Grown Brilliance piece. However, Grown Brilliance retains the exclusive rights to any design created through our Truly Custom program. As the owner of the design, Grown Brilliance reserves the right, in our sole discretion, to use the design, including any variations, edits, or adjustments to the design, for marketing, promotion, advertising, selling, or any other consumer-related activities.
Have you ever dreamed of wearing a truly one-of-a-kind diamond necklace? With Grown Brilliance's custom design tool, you can turn that dream into reality. Creating your own personalized masterpiece allows you to infuse deep meaning and sentiment into every facet. Whether crafting a gift for a loved one or treating yourself, the process of designing a custom lab-grown diamond necklace is an intimate journey of self-expression. As you select each element, from the pendant style to the chain length, you'll craft a wearable story that reflects your unique taste and captures precious memories. Embark on this rewarding creative adventure and discover the joy of wearing a necklace that's exclusively yours.
Designing a custom diamond necklace is an exhilarating journey of self-expression and sentiment. With Grown Brilliance's Truly Custom necklace service, you can bring your unique vision to life using ethically sourced, lab-grown diamonds. This innovative process allows you to create a one-of-a-kind piece that perfectly captures your style or conveys a heartfelt message to a loved one.
The Custom Design Process
Crafting your personalized masterpiece is seamless and engaging:
Share your inspiration by uploading images or sketches
Receive 3D renders of your design within 48 hours
Collaborate with expert craftspeople to refine your vision
See your custom diamond necklace come to life in as little as 14 days
The best part? There are no additional fees for this bespoke service beyond the cost of materials and labor.
Endless Possibilities for Personalization
When creating your custom necklace, you have the freedom to choose every detail:
Diamond shape and size
Metal type (14K yellow, white, or rose gold, or platinum)
Overall design elements
Whether you're dreaming of a delicate diamond initial pendant or an opulent statement piece, Grown Brilliance's lab-grown diamonds offer the perfect balance of quality and value.
Inspiration for Necklace Designs
Personal Experiences and Memories
When designing a custom diamond necklace, drawing inspiration from personal experiences can create a truly meaningful piece. Consider significant moments in your life or the recipient's life that could be symbolized through jewelry. According to Grown Brilliance, their Truly Custom necklace service allows you to upload inspiration images, helping their expert craftspeople bring your vision to life. This could be anything from a cherished vacation spot to a favorite flower or even an abstract representation of a pivotal life event.
Art and Nature
The world around us offers endless inspiration for custom necklace designs. The Basel Necklace by Grown Brilliance, for example, was inspired by the vibrant and innovative art at the Art Basel exhibition. Consider incorporating elements from your favorite artwork, architectural designs, or natural phenomena into your custom diamond necklaces. The interplay of different diamond shapes and sizes can create a dynamic and unique piece that reflects your personal aesthetic.
Cultural and Historical Influences
Drawing inspiration from cultural heritage or historical periods can result in a custom necklace with deep significance. Grown Brilliance's High Jewelry collection celebrates the art of jewelry design, capturing elegance and modern aesthetics. When designing your custom diamond necklace, consider incorporating elements from your cultural background or a historical era that resonates with you. This could involve using traditional patterns, symbolic shapes, or classic design elements reinterpreted in a contemporary context.
Remember, the beauty of a custom necklace lies in its ability to tell your unique story. Whether you're designing for yourself or as a gift, let your inspiration guide you to create a personalized masterpiece that will be cherished for years to come.