Same order, different sizes?
"My wife wanted the band for each side of the engagement ring. We ordered a second band and sadly, they do not match. A run down of what we have dealt with in the last year. Customer service has slowly become…. Less than par. Phone calls lost, orders suggested were wrong and had to be sent back and reordered, and when grown brilliance helped me get the right ring, its weight in gold (literally the white gold) is not equal to the first one?"